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Privacy Policy

Privacy Policy

Last updated: 4 March 2026

1. Scope

This Privacy Policy explains how Basis Research Institute Inc. (“Basis,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you use the Basis website and Basis Platforms, including related tools and integrations with third-party services (collectively, the “Services”).

This policy does not cover recruiting and employment processing. For that, see our Global Data Privacy Notice.

2. Information we collect

Depending on how you use the Services, we may collect:

  • Account and profile data (for example, name, email, organization)
  • Usage and log data (for example, request metadata, timestamps, error logs)
  • Integration metadata (for example, connected provider, scopes/permissions granted)
  • Content and data you submit or authorize through the Services
  • Communications with us (for example, support requests)

3. How we use information

We use personal information to:

  • Provide, operate, and maintain the Services
  • Authenticate users and manage access controls
  • Support integrations you authorize
  • Monitor, secure, and debug the Services
  • Improve performance, reliability, and product quality
  • Comply with legal obligations and enforce our terms

Where required by law (including GDPR/UK GDPR), we process personal data based on one or more of:

  • Performance of a contract
  • Legitimate interests (such as security, abuse prevention, and service improvement)
  • Compliance with legal obligations
  • Consent, where required

5. Sharing of information

We may share information with:

  • Service providers that help us run the Services (for example, hosting, logging, or infrastructure vendors)
  • Integration providers you explicitly authorize
  • Professional advisers and auditors
  • Regulators, law enforcement, or courts where required by law
  • Successors in connection with a merger, acquisition, or asset transfer

We do not sell personal information.

6. Retention

We retain personal information for as long as needed to provide the Services, maintain security and records, comply with law, and resolve disputes. We then delete or anonymize the information when no longer needed.

7. Security

We use reasonable technical and organizational safeguards to protect personal information. No security method is perfect, and we cannot guarantee absolute security.

8. International transfers

Your information may be processed in countries other than where you live, including the United States. Where required, we use appropriate safeguards for cross-border transfers.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information.
To make a request, contact: contact@basis.ai

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post updates on this page and revise the “Last updated” date.

11. Contact

Questions or privacy requests: contact@basis.ai